Lichfield-based IT Support For Your Business

It’s not a want, it’s a need!

Some of the businesses that used our IT Support Services

diocese of lichfield
masteel
David Arthur Opticians
transcendal
lichfield cathedral
lichfield cathedral

Powerful Packages

 

 Our Support Packages are designed to make Life Easy for you. We have bundled together all the Services your users will need on a daily basis into our Connect Package, allowing you to plan a price per user per month, and know that they are fully supported. We then can offer further modules should you require enhanced Cybersecurity, Telephony Solutions, Infrastructure Support etc

Connect

£60

Per User
Per Month

• Full Protection Suite including Virus Protection, Ransomware Protection & Web Protection

• Microsoft 365 E-Mail & Software + Enhanced 365 Security

• E-Mail Backup & Security Package

• E-Learning Platform

• Business Hours Helpdesk Support

• 24/7/365 PC Monitoring • Monthly Executive Report

• Quarterly IT Management Meeting

 Then, for more specialist needs, we have created Modular additions to the Connect Solution, which can cover any IT and Communications needs that you have.

Server Support

  • Software Patching
  • Virus and Ransomware Protection
  • NOC Services
  • Cloud Backups
  • Business Continuity Disaster Recovery where agreed
  • Server Recovery if appropriate

Network Support

  • Management of Network Infrastructure
  • Includes Network Switches, Wireless, Firewall, Internet Connection
  • Includes Provision of Network Hardware
  • Optional provision of Internet Connection
  • Optional 4G Failover provision

Enhanced Security

  • Cyber Security Awareness Training
  • Dark web monitoring
  • Human Firewall Training/Assessment
  • Encryption
  • PC Continuity

Telecoms

  • VOIP or Teams Calls
  • Hardware Provision
  • Call Packages
  • Mobile Provision

Mobile and BYOD Support

  • Mobile Device Support
  • BYOD Setup
  • BYOD Management
  • BYOD Policy

Enhanced Security

  • Remote Work Support and strategy
  • Device management
  • Teams/Zoom Room Solutions
  • Staff Safeguarding

Server and Computer Repair

We know how frustrating it can be to deal with a sudden technical issue, whether it is with your server or computer. The team at BrokenStones ensures that your problem is dealt with quickly and efficiently. With years of experience behind us, we know how to find a solution to anything. Whether you want us to connect to your computer, or prefer a call, we are available to help.

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Proactive Monitoring of your Network

By monitoring your company’s network and infrastructure, we ensure that any problem will be solved on the spot. Avoiding any delays, that could otherwise have a negative impact on your business, your technology systems will stay safe. Some of the most known issues that we can solve are bug fixes, software patches and updates. By managing these, your company can run smoothly and efficiently.

IT Server Support & Monitoring

Your server infrastructure should be adequately maintained and secured in order to allow your business to function optimally. Not only do they allow the internal process to be carried out without any interruption, but they also ensure that your external and internal stakeholders can collaborate effectively. Opting for a managed server support service ensures that your servers are protected and maintained, while you focus on the growth of your business.

West Midlands Cyber Resilience Centre Logo

RIGHT IT SUPPORT

Get started with your FREE Network Scan

The aim of a Network Scan is to identify efficiencies and vulnerabilities within your network.

A technical specialist visits your site and runs a powerful analysis of your network, including specifications of devices connected to it and the way they link together.

Don’t Just Take Our Word For It!

Hundreds of businesses are already taking advantage of Broken Stones...