brokenStones I.T. Helpdesk Packages 2014

If you’re a business with 5-200 Staff then the brokenStones I.T. Helpdesk packages are for you.

We are your first point of contact for all things I.T. related (and even if it’s not call us anyway, you’ll find we can probably still help you!)

The I.T. Helpdesk package gives you an always available resource to help with any of your I.T. Problems – (24×7 if you like!).

jonathan_hill Since we first appointed brokenStones to look after all the I.T. Support and Equipment, the quality of service has been outstanding.

The feedback we get from staff is always positive and the confidence we now have in IT has increased immeasurably.

It gives me great pleasure to recommend brokenStones as the IT providers and support for any company.

Jonathan Hill, Lichfield Diocese

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Helpdesk Basic

Basic Monitoring, Anti-Virus and Update Services. Up to 1 hour of Remote support per Month Included

Helpdesk Essential

Everything you get with Helpdesk Basic, plus unlimited Remote support

Helpdesk Pro

Everything you get with Helpdesk Essential, plus unlimited Onsite Support and 5GB Backups

Every Helpdesk Package Includes…

  • Telephone and E-Mail Ticketing & Logging System
  • Antivirus software on pcs monitored by our service desk for viruses, malware and missing updates
  • All security patches installed and monitored by our service desk
  • Remote access connectivity in to your systems for remote assistance
  • Optional monitored Remote Backups
  • Access to a dedicated team of support engineers via, phone or email to resolve any technical issue you have
  • Full Asset Tracking of your computer hardware