General Terms & Conditions

These Terms apply to all Contracts entered into by brokenStones.


These Terms apply to all Contracts entered into by brokenStones.


2.1 In these Terms the following words have the following meanings:

Active Devices: Products containing electronic components

Contract: any contract for the supply and/or installation of Products by brokenStones to the Customer

Customer: any Customer of brokenstones to whom Products are supplied under the Contract incorporating these terms

brokenStones: B.S Net Limited (Company Number:03399705) whose registered office is at Bridge House, Station Road, Lichfield, WS13 6HX

Products: any products or services, including A ctive Devices to be supplied by brokenStones under the Contract (including any part or parts of them)

Quotation: any offer by brokenStones for the supply and/or installation of Products

Specification: the specification of the Products set out in the Quotation or otherwise agreed in writing

Terms: the terms set out in this document and any additional terms agreed in writing by brokenStones and the Customer

Third Party Software: all software owned by or licensed to the Customer by third parties and which comprised part or all of the Products

2.2 In these Terms headings will not effect the construction of these Terms.


3.1 These Terms apply to all Contracts to the exclusion of all other terms. Any variation is only effective if agreed in writing by a Director of brokenStones. No other employee, representative or agent has authority to vary, alter or amend the Terms. The Customer acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of brokenStones which is not set out in the Contract. Nothing in these Terms will exclude or limit the Company’s liability for fraudulent misrepresentation.

3.2 No terms or conditions endorsed upon, delivered with or contained in the Customer’s purchase order, confirmation of order, Specification or other document will form part of the Contract simply as a result of such document being referred to in the Contract.

3.3 The Customer must ensure that the terms of its order and any Specification are complete and accurate.

3.4 Any Quotation accepted by the Customer or Customers order accepted by brokenStones shall be subject to these Terms and any credit checks which brokenStones may undertake.

3.5 brokenStones shall be entitled to cancel the Contract at any time without liability, if either the Customer fails to supply upon request trade and/or bank references or if such references supplied or credit checks undertaken are unacceptable to brokenStones.

3.6 Quotations are only valid for the period stated in them or in default of any period, 30 days from their date, provided brokenStones has not previously withdrawn it.


4.1 The Price to be stated in the Quotation, may be increased by brokenStones before delivery of the Products if there is any variation in the cost of materials, labour or other overheads (including any variations in foreign exchange rates) or if any change in the Specification is required. The Customer will be advised of any such increase in Price.

4.2 The Price shall be exclusive and any value added tax and any other taxes, government charges or customs duties shall be added to the Price.

4.3 The Price includes the cost of installation and delivery in accordance with the Quotation. brokenStones shall be entitled to charge extra for any additional works required and not provided f or within the Quotation.


5.1 Sale of Hardware/Software:

5.1.1 Save where the Price exceeds £1,000 payment of the Price shall be made to brokenStones in the quoted currency not later than 14 days following the invoice date.

5.1.2 Where the Price exceeds £1,000, 50% of the price shall be payable with the order, with the balance due in the quoted currency not later than 14 days following the invoice date.

5.2 Sales of Services (Consultancy/Installation/Software Development)

5.2.1 Save where the Price exceeds £5,000 payment of the Price shall be made to brokenStones in the quoted currency not later than 30 days following the invoice date.

5.2.2 Where the Price exceeds £5,000, 50% of the price shall be payable with the order, with the balance due in the quoted currency not later than 30 days following the invoice date.

5.3 Time for payment shall be of the essence.

5.4 No payment shall be deemed to been received unless brokenStones has received cleared funds.

5.5 All payments payable to brokenStones under this Contract shall become due immediately upon termination of this Contract despite any other provision.

5.6 The Customer shall make all payments due under the Contract in full without any deduction whether by way of set-off, counterclaim, discount, abatement or otherwise unless the Customer has a valid court order requiring an amount equal to such deduction to be paid by brokenStones to the Customer.

5.7 Any discount is subject to payment in full within these payment terms and in default, brokenStones reserves the right to raise an invoice for the discount.

5.8 In default of payment in full on the due date brokenStones shall have the right to charge interest from the due date to the date of payment at the rate of 8% above the Bank of England Base Rate accruing on daily basis on the amount outstanding.

5.9 If the Contract provides for the payment of the Price by instalments and the Customer defaults on any instalment, the whole Price outstanding shall become immediately due and payable and interest shall run on the outstanding Price at the rate set out in Clause 5.8 from the date of default. brokenStones may suspend any further deliveries of the Products until payment of the Price by the Customer. The Customer shall indemnify brokenStones against any losses or expenditure suffered by brokenStones as a result of such suspension (including storage charges).

5.10 Upon the occurrence of an event of force majeure (as detailed in Clause 8.2) brokenStones shall be entitled to invoice for the proportion of work completed and for Products delivered.


6.1 The risk in the Products shall pass to the Customer upon delivery but title in the Products supplied shall remain with brokenStones until the Customer has paid all amounts outstanding to brokenStones under any account whatsoever. Until brokenStones is paid in full for the Products the relationship of the Customer to brokenStones shall be fiduciary in respect of the Products and the Customer shall keep the Products separate from those of the Customer or third parties and properly stored, protected and insured and identified as brokenStones’ property, but the Customer shall be entitled to resell or use the Products in the ordinary course of trade.

6.2 The Customer shall be entitled to resell the Products in the ordinary course of trade prior to the passing of title provided that before agreeing to resell such Products the Customer shall supply a copy of these Terms to the intended buyers.

6.3 The Products shall remain as chattels and severable from any land, buildings or other products of the Customer to which they may become attached.

6.4 In the event of a breach of these Terms by the Customer or upon the Customers insolvency prior to title passing, the Customer shall immediately return all the Products to brokenStones and in default, brokenStones shall have the irrevocable right to enter upon the Customers premises or other premises where the Products are located with transport and recover the Products.


7.1 Time is not of the essence of the Contract but brokenStones shall use reasonable endeavours to deliver and install in accordance with the Quotation. Time or dates given for delivery and installation are estimates only. brokenStones shall not be liable for the consequences of any delay.

7.2 Delivery and installation may be by instalments whereupon each delivery and installation shall constitute a separate contract and failure to deliver any instalment shall not be grounds f or cancellation of the Contract nor refusal to pay the Price.

7.3 If for any reason the Customer will not accept delivery or installation of any Goods when they are ready for delivery and installation, or the Company is unable to deliver or install the Goods on time because the Buyer has not provided appropriate instructions, documents, licences or authorisations:

7.3.1 risk in the Goods will pass to the Buyer (including for loss or damage caused by the Company’s negligence);

7.3.2 the Goods will be deemed to have been delivered; and

7.3.3 the Company may store the Goods until delivery whereupon the Buyer will be liable for all related costs and expenses (including, without limitation, storage and insurance).

7.4 Any dates specified by brokenStones for delivery and installation are intended to be an estimate. Failure to accept delivery shall not excuse payment of the Price. The Customer shall indemnify brokenStones against all expenses arising from such non-delivery.

7.5 The Customer shall ensure that such facilities as brokenStones shall reasonably require for access and installation are available and in default shall indemnify brokenStones for any additional expenses incurred.

7.6 The installation of the Products shall not be complete until such time as brokenStones has notified to the Customer in writing.

7.7 The Customer shall indemnify brokenStones against any liability suff ered for breach by the Customer of any duty imposed upon it under any relevant Health and Safety legislation in respect of any of brokenStones’ employees or agents.


8.1 brokenStones shall not be liable for any failure to perform any part of the Contract if its performance has been delayed hindered or prevented by any circumstances whatsoever which are not within the control of brokenStones including, without limitation, acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, epidemic, lock-outs, strikes or other labour disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials and are not preventable by reasonable diligence on its part.

8.2 If brokenStones is at any time delayed hindered or prevented from performing the Contract in whole or in part by such an event detailed in Clause 8.1 then brokenStones shall be at liberty to withhold, suspend or reduce performance to such extent as is reasonable in all the circumstances. The Customer shall thereupon be liable for a rateable proportion of the Price agreed to be paid.


9.1 brokenStones shall be entitled without notice to change the Specification provided that any variations in quality do not materially affect the general commercial use of the Products.

9.2 If the Customer instructs brokenStones to vary the Specification the Customer will be responsible for any reasonable increase in Price due to such alteration.


10.1 brokenStones warrants that the Specified Products will be provided using reasonable care and skill and, as far as reasonably possible, in accordance with the Specification

10.2 brokenStones shall have no liability to the Customer for any loss, damage, costs, expense or other claims for compensation arising from any information or instructions supplied by the Customer which are incomplete, inaccurate, illegible, out of sequence or in the wrong form, or arising from their late arrival or non–arrival, or any other fault of the Customer.

10.3 Except in respect of death or personnel injury caused by brokenStones’ own negligence or incompetence or as expressly agreed to by the Parties hereto brokenStones shall not be liable to the Customer by reason of any representation (unless fraudulent) or any implied warranty, condition or other term, or any duty at common law, or under the express terms of this Agreement, for any loss of profit or any indirect, special or consequential loss, damage, cost, expenses or other claims (whether caused by the negligence of brokenStones, his servants or agents or otherwise) which arises out of or in connection with the provision of the Products or its use by the Customer.


11.1 If the Customer commits any breach of these Terms and/or the Contract or being a Company has a resolution or petition for its winding up passed or presented, or a Receiver or Manager is appointed or, if a natural person, commits any act of bankruptcy or enters into any composition with creditors, or is subject to an interim order within the Insolvency Act 1986 or suffers any execution to be levied upon its products, or is unable to pay its debts as per the Insolvency Act 1986 or fails to take delivery of the Products or is in breach of the terms of any contract with brokenStones (including these Terms), brokenStones shall be entitled to terminate the Contract or suspend its performance and all sums in respect of Products delivered to the Customer shall become immediately payable.


12.1 brokenStones may assign or sub-contract the whole or any part of its rights and obligations under the Contract.

12.2 The Customer shall not be entitled to assign its rights or obligations under these Terms without the prior written consent of brokenStones.


13.1 For the avoidance of doubt, it is hereby declared that these Terms are to be read in conjunction with the provisions of the Unfair Contract Terms Act 1977, the Sale of Goods Act 1979 and the Sale and Supply of Goods Act 1994 or the Unfair Terms in Consumer Contract Regulations 1994 or any statutory modifications thereof. Nothing in these Terms shall affect a consumer’s statutory rights.


14.1 brokenStones agrees that it will in relation to personal data processed in connection with this Contract (“the Customer Data”):-

14.1.1 process the Customer data in accordance with the Data Protection Act 1998 (“the 1998 Act”) and any other applicable data protection legislation;

14.1.2 process the Customer Data only so far as is necessary for the purpose of performing its obligations under this Contract;

14.1.3 not disclose Customer Data or allow access to it other than by employees and/or third party engaged by the Contract to perform the obligation imposed on brokenStones by this agreement and to ensure that such employees and/or third parties are subject to written contractual obligations concerning the Customer Data which are no less onerous than those imposed on the Customer.


15.1 The Products are sold subject to the rights of any person whether in respect of any patent, trademark, registered design, copyright, confidential disclosure or otherwise to prevent or restrict sale or use of the Products in any part of the world and the Customer will in this respect accept such title to the Products brokenStones may have.

15.2 The Customer hereby acknowledges their sole responsibility to comply with all terms and conditions of any license attaching to Third Party Software supplied and delivered by brokenStones. The Customer hereby acknowledges that failure to comply with such terms and conditions may result in the Customer being refused a software license or having the same revoked by the proprietary owner. The Customer hereby further agrees to indemnify brokenStones in respect of all costs, charges or expenses incurred by brokenStones as a result of any breach by the Customer of such conditions.


16.1 Each right or remedy of brokenStones under the Contract is without prejudice to any other right or remedy of the Company whether under the Contract or not.

16.2 If any provision of the Contract is found by any court, tribunal or administrative body of competent jurisdiction to be wholly or partly illegal, invalid, void, voidable, unenforceable or unreasonable it shall to the extent of such illegality, invalidity, voidness, voidability, unenforceability or unreasonableness be deemed severable and the remaining provisions of the Contract and the remainder of such provision shall continue in full force and effect.

16.3 The Parties to this Contract do not intend that any term of this Contract will be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any party that is not a party to it.

16.4 Failure or delay by the Company in enforcing or partially enforcing any provision of the Contract will not be construed as a waiver of any of its rights under the Contract.

16.5 The Contract and the documents referred to in it constitute the entire agreement and understanding of the parties and supersede any previous agreement between the parties relating to the subject mater of this Contract

16.6 Any waiver by brokenStones of any breach of, or any default under, any provision of the Contract by the Customer will not be deemed a waiver of any subsequent breach or default and will in no way affect the other terms of the Contract.

16.7 These Terms shall be governed by English Law and the parties submit to the exclusive jurisdiction of the English Courts.